5.50.1 Safe to install
The my Sun Life mobile app provides quick, convenient, and secure access to various services:
- Group benefits
- Personal life and health insurance
- Group registered retirement savings plans (RRSPs)
- Individual or group savings plans
- Insurance claims and e-claims
- Retirement plan
- Investments
The app allows users to:
- Submit medical and dental claims
- Find healthcare providers
- Manage retirement savings, group RRSP or group savings plans, and personal investments
- View insurance products on the go
Your health (medical and dental benefits)*
Whether you have benefits through a personal plan or employer-sponsored plan, the app enables you to:
- Access important benefits, insurance, and health information
- Submit medical and dental claims** and track their status easily
- Determine what is covered under your medical plan
- Submit necessary documents by taking a photo or attaching receipts
- Keep your coverage cards readily available
- Check your Health Spending Account (HSA) and Personal Spending Account (PSA) balances
- View details of most personal insurance policies
- Access documents related to personal investments and insurance products
- Receive push notifications regarding changes in claim status
- Integrate your Sun Life account with Alexa
*If applicable to your benefits plan.
**Most claims are processed within 48 hours if direct deposit is set up.
Your money (savings, retirement, and insurance)
The app also provides easy management of your investments, such as group savings plans, group RRSPs, personal mutual fund products, and segregated fund products:
- Check your balances
- View your investment transaction history
- Monitor the performance of workplace investment plans over time
- Make contributions to your RRSP or savings plans
- Submit necessary forms by uploading photos
- Access documents related to personal and workplace investments and insurance products
*Direct health claim payments are only available to eligible plan members.
Additional health-care benefits
The app offers additional tools for healthcare:
- Find healthcare professionals offering virtual services
- Use the Lumino provider search to find healthcare providers in your area (e.g. psychologists, dentists, chiropractors) and book appointments with them
- Schedule online appointments with select paramedical providers
- Utilize the Drug lookup tool to find information on medications
- Receive tips on saving money for medical or dental claims
- Discover discounts and special offers on mental-health resources, eyewear, fitness, and more
Get updates and support from Sun Life
The app provides the following features:
- Receive push notifications about claim status and important account information
- Stay informed about product and service updates, special offers, and reminders
- Contact customer support for assistance through the app
- Call Sun Life directly from the app with plan details readily available
- Easily connect with your advisor or find an advisor nearby
- View banking information linked to selected insurance plans
To use the app, you will need a valid sign-in ID and password. Register through the app or at mysunlife.ca. For more information, visit sunlife.ca/mobile.
Note: Data charges may apply while using this app.
If you are unable to use the app, you can still access your account by signing in to mysunlife.ca or contacting us at 1-877-SUN-LIFE (1-877-786-5433).
The use of this application is subject to the terms of the End User License Agreement available at mysunlife.ca/mobilelicence.
Overview
my Sun Life (Canada) is a Freeware software in the category Business developed by Sun Life Financial.
The latest version of my Sun Life (Canada) is 5.50.1, released on 05/02/2024. It was initially added to our database on 11/01/2023.
my Sun Life (Canada) runs on the following operating systems: iOS.
Users of my Sun Life (Canada) gave it a rating of 4 out of 5 stars.
FAQ
What is my Sun Life?
my Sun Life is an online platform provided by Sun Life Financial that allows customers to manage their insurance and investment products, view policy information, and access financial tools.
How do I register for my Sun Life?
You can register for my Sun Life by visiting the Sun Life Financial website and clicking on the 'Register' button. You’ll need to provide personal details like your name, birthdate, and policy number.
What services are available on my Sun Life?
On my Sun Life, you can view your policy details, make claims, update your beneficiary information, and access financial advice and resources.
Can I access my Sun Life on mobile devices?
Yes, my Sun Life is accessible via mobile devices through the Sun Life app, which is available for both iOS and Android.
What should I do if I forget my password for my Sun Life account?
If you forget your password, you can click on the 'Forgot Password' link on the login page and follow the instructions to reset it.
How do I update my personal information on my Sun Life?
You can update your personal information such as your address or phone number directly through your account settings in my Sun Life.
Is there a fee to use my Sun Life?
No, there are no fees associated with using my Sun Life. It is a free service offered to Sun Life Financial clients.
How can I contact customer support for my Sun Life?
You can contact customer support through the 'Contact Us' section on the Sun Life Financial website or by calling their customer service line.
Can I make changes to my insurance coverage through my Sun Life?
Yes, you can make certain changes to your insurance coverage directly through your account in my Sun Life, depending on the type of policy.
What security measures does my Sun Life have in place?
my Sun Life uses advanced security measures including encryption, multi-factor authentication, and regular security updates to protect user information.
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